By purchasing our products you agree to the following conditions.
As most of our items are handmade, please allow between 3-4 weeks for your order to be processed. All orders are shipped via 1st class mail or 24h courier, if not stated otherwise. Production time can be sometimes extended in busy periods which is usually a few months before Christmas. Please make sure you order your prop well ahead of time to avoid disappointment.
Any digital files will be send to your PayPal registered email within 24h after purchase. We usually send them within 2h depending on the time of the purchase.
Due to the nature of digital files, these are non refundable.
As all items are made to order, no returns are accepted. If your item arrives damages, please contact us within 24h of receipt and we will replace it for you. If parcel looks severely damaged, do not accept it from the courier or open it in front of them to check if the contents are damaged.
If you want to buy more than one large prop, postage can be combined and any additional wraps or hats are postage free. Contact us for details.
We get orders from all over the world and we are happy to ship our larger props abroad. If your country is not in any of the shipping options, contact us for a quote.
We strongly advise having an assistant or a parent to help with posing on our props. Those images should be done as a composite to make sure the baby is secure at all times. An example of composite image below.